Shipping
We are a small team, and each order is carefully hand-packed with love and attention to detail. We promise your order receives the attention it deserves!
We work to dispatch all orders within 1-2 working days after the order is placed. Sometimes this process takes a little extra time, and we truly appreciate your patience and understanding. Please know we’re working hard to get your order to you as quickly as possible without compromising on care or quality.
We try to ensure that stock is accurately updated on our website, but if a product is out of stock, we will notify you as soon as possible via email.
Thank you for supporting our small business – it means everything to us!
We ship Worldwide from our headquarters in the UK and the USA (depending on which products you order and the time of year). These are the shipping time you can expect from us:
Estimated delivery times:
United Kingdom: 1-3 business days
North America: 5-9 business days
Europe: 3-6 business days
UAE: 5-9 business days
Australia: 6-9 business days
We do our best to meet these estimates, but can't guarantee them. You will receive a tracking number once your parcel has been processed for shipping, and can follow along using your tracking number.
Customs and import taxes
Please note that orders shipped outside the UK may be subject to customs fees, import duties, and taxes, which are imposed by the destination country. These charges are not included in the item price or shipping cost and are the customer’s responsibility. We are not responsible for delays due to customs.